FAQ frequently asked questions - Whisky Loot Australia

What is this?

Each month you will receive 3 of our 60mL treasured tasters (that's 2 standard drinks of each whisky). Our expert-curated selection of whiskies change each month. We call this a whisky adventure.

Is the Whisky genuine?

Yes, it's 100% Genuine. We're a licenced retailer of Whisky (Licence LIQP770016971) and work with distilleries from around the world to source Whisky for the Whisky Loot subscription.

When will I receive my box?

Each box is shipped on the 22nd of the month, and you should receive it 5-7 days after this (give or take a few days if you live in a hard to reach place). Not soon enough, I know!

How much is shipping?

Free! Our products are shipped via Registered Post by Australia Post. Whisky Loot subscribers receive FREE standard shipping on all subscription boxes. For full bottle deliveries, we charge a flat $10 delivery free Australia wide, and free delivery over $200.

How do I get my monthly box?

Boxes are available for subscription and pre-paid gift only. You can purchase a subscription to Whisky Loot for the upcoming months delivery. The cut-off date for subscribing is the 21st of the month, although this could be shortened if demand is too high.

Can I track where my monthly box is?

Our trained hawk Rupert contiually knows where your whisky is. You will receive an email once your delivery is on its way (around the 22nd of each month). Feeling withdrawals? You can log back into your account and review your upcoming delivery details via the settings tab.

Do you ship overseas?

Currently, we don’t ship outside of Australia. We’re working on it! Let us know if you'd like international delivery via the contact section.

How do I cancel, pause or restart?

You can easily pause and restart your subscription, or cancel at anytime. There is no cancelation fee. Remember billing occurs on the 16th of each month, so be sure to keep that in mind. We’d be sad to see you go, and would appreciate your feedback on what we could do better.

Have more questions?

We're happy to clear anything up for you.