Customer Service

Help & Contact

We love questions, comments, feedback. Especially about whisky. So please get in touch to ask or tell us anything.
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Send us an email

Ask us anything, and we’ll get back to you within 24 hours
Live chat with us
If you have an issue or question that requires immediate assistance, you can click below to chat live with a customer service representative within business hours.
If we aren't available, drop us an email to the left and we'll respond within 24-48 hours.
Call us
If you have an issue or question that requires immediate assistance, please call within our phone hours.
Monday to Friday 9:30am - 1:30pm

(02) 8055 3724

After hours and weekend: Please leave a voicemail